Terms & Conditions
Please read these terms and conditions carefully before using our services. By accessing and using Used Golden Goose, you agree to be bound by these terms.
1. Agreement to Terms
By accessing and using the Used Golden Goose website ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms and Conditions govern your use of our website located at usedgoldengoose.com and any related services provided by Used Golden Goose.
2. Use License
Permission is granted to temporarily download one copy of the materials on Used Golden Goose's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials
- use the materials for any commercial purpose or for any public display
- attempt to reverse engineer any software contained on the website
- remove any copyright or other proprietary notations from the materials
This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Product Information & Authenticity
Pre-owned Sneakers
All Golden Goose sneakers sold on our platform are pre-owned, second-hand items. We clearly disclose the condition of each item through detailed descriptions and photographs.
Authenticity Guarantee
We guarantee the authenticity of all Golden Goose products sold through our platform. Each item undergoes thorough authentication by our expert team before listing.
Condition Descriptions
Product conditions are described as follows:
- Excellent: Minimal signs of wear, like new condition
- Good: Light wear with no significant damage
- Fair: Moderate wear but still in wearable condition
- Poor: Heavy wear, sold as-is for collectors or restoration
4. Pricing & Payment
All prices are listed in USD and are subject to change without notice. We accept major credit cards, PayPal, and other payment methods as indicated at checkout.
Payment is due in full at the time of purchase. We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases where fraud is suspected.
All sales are final unless otherwise stated in our Return Policy. Prices include applicable taxes where required by law.
5. Shipping & Delivery
We ship to addresses within the United States and select international locations. Shipping costs are calculated based on the destination and size/weight of the package.
Delivery times are estimates and may vary due to factors beyond our control. We are not responsible for delays caused by shipping carriers, customs, or other external factors.
Risk of loss and title for items purchased pass to you upon delivery to the carrier. We recommend purchasing shipping insurance for high-value items.
6. Returns & Exchanges
Due to the pre-owned nature of our products, all sales are generally final. However, we may accept returns in the following circumstances:
- Items received that differ significantly from the description
- Items found to be inauthentic (full refund provided)
- Items damaged during shipping
Return requests must be initiated within 7 days of delivery. Items must be returned in the same condition as received. Customer is responsible for return shipping costs unless the return is due to our error.
7. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.
You agree not to disclose your password to any third party and to notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to terminate accounts that violate these terms or engage in fraudulent or harmful activities.
8. Intellectual Property Rights
The service and its original content, features, and functionality are and will remain the exclusive property of Used Golden Goose and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
"Golden Goose" is a trademark of Golden Goose S.p.A. We are an independent reseller and are not affiliated with Golden Goose S.p.A.
9. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
10. Prohibited Uses
You may not use our service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the service
11. Disclaimer
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
- excludes all representations and warranties relating to this website and its contents
- excludes all liability for damages arising out of or in connection with your use of this website
We make no warranties or representations about the accuracy or completeness of this website's content and assume no liability or responsibility for any errors or omissions in the content.
12. Limitation of Liability
In no case shall Used Golden Goose, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, punitive, consequential, or special damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
Our total liability to you for all damages shall not exceed the amount paid by you to us in the 12 months preceding the claim.
13. Governing Law
These terms shall be interpreted and governed by the laws of the State of New York, United States. Any disputes arising from these terms shall be resolved in the courts located in New York County, New York.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.
15. Termination
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the service or contact us to request account deletion.
Questions About These Terms?
If you have any questions about these Terms and Conditions, please contact us:
Email: support@usedgoldengoose.com
Address: 2847 Madison Avenue, New York, NY 10017
Phone: Available during business hours Mon-Fri 9AM-8PM, Sat-Sun 10AM-6PM EST